Handling errors

If critical error occurs, the application will commence controlled shutdown. The application will ask you if you want to save dump file, which can help developers to fix this error.

If you press No, the application will shut down. If you press Yes, dump file will be created (this can take up to a minute).

After the dump file is created, it will be saved in compressed archive to your Documents folder, in VRG folder. This folder will also open automatically in your file explorer.

Sending the file

Upload the archive to some file sharing server and send it to us (support@vrgineers.com), please. This dump cannot be sent as an email attachment due to file size.

This page was last modified on June 22nd, 2023 at 16:04

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